Social Media Optimization
As of 2016, half of the world’s population is under the age of 30. This is a generation which considers the Internet an appendage of their personality. For this next generation of leaders, influencers and consumers, social media is not just a method of communication, it is also validation. The social media landscape is continually evolving. Is your social media presence and strategy respectful of the changes in demographics and communication methods?
- Creation, populate and oversight of social media sites including Facebook, Linkedin, Twitter and others
- Monitoring services including OTA, Yelp, TripAdvisor, Blogs, Reviews
- Response Customer Feedback and Terms of Service enforcement daily
- Monthly meetings to review performance
- Monthly customer service training to ensure a high customer satisfaction